Thank you for your interest in licensing videos from J. J. Keller &
Associates, Inc.
Below are the J. J. Keller video specifications:
- Format is MP4
- Standard resolution
- Various aspect ratios, 1080 x 720, 640 x 360, 1920 x
1080, 640 x 480, etc.
- Bitrate is variable between 0.8 and 1.2mbps video with
44.1k audio typically at 192kbps, approximately 1mbps total
- File sizes range from 51MB - 420MB
- Closed Captioning is not embedded
The following test video is available for you to download and test on your
hosting location (typically Learning Management System or intranet):
Please perform the following steps:
- Load the video onto your hosting location.
- Play the entire video.
- Test the video on a computer that closely matches the
majority of the systems that your students will be using. We recommend you
test on various web browsers.
- Inform your J. J. Keller sales representative if the
video functions within your hosting location.
If the video testing is successful, your J. J. Keller sales representative
will assist you with next steps.
If you do encounter any errors, please reach out to your in-house technical
contact for trouble-shooting assistance. If your in-house technical contact is
not able to assist, contact J. J. Keller LMS Support at 1-877-564-2333, ext.
8737 or lmssupport@jjkeller.com
with the following details:
- What error message are you receiving? Provide screen
shot(s) of the errors.
- What type of device are you using?
- What browser and version are you using?
- What is your hosting location? Intranet or LMS? If LMS,
who is your LMS provider? What version?