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Effective Communication for Employees

IMPORTANT! This course has been marked as obsolete, and is no longer available for student enrollments. Any current enrollments can still complete the course.

Per Seat Cost: 25 Points

Material Code: 25815





Effective Communication for Employees

Course Length: 60 minutes

Effective Communication for Employees is an informative and interactive course designed to help your employees understand how improving communication skills can improve working relationships, increase productivity and have a positive effect on their career.

OVERVIEW:

  • Aimed at general employees in a variety of workplace environments.
  • Covers the following topics:
    • The importance of effective communication
    • The methods by which communication happens
    • Key points to being a more effective speaker and writer
    • Key points to being a more effective and active listener and reader
    • The importance of making a connection in communication
    • The importance of body language
    • Some ways to deal with disagreements and anger

By completing this course, you will learn:

  • The definition of communication
  • The importance of effective communication
  • Methods by which communication happens
  • Keys to being an effective speaker and writer
  • Keys to being an effective and active listener and reader
  • The importance of making a connection when communicating
  • The importance of understanding body language
  • Methods for dealing with disagreements and anger
  • What to do when communication is ineffective


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