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Effective Communication for Supervisors

IMPORTANT! This course has been marked as obsolete, and is no longer available for student enrollments. Any current enrollments can still complete the course.

Per Seat Cost: 25 Points

Material Code: 25814





Effective Communication for Supervisors

Course Length: 60 minutes

Effective Communication for Supervisors is an informative and interactive course designed to help your supervisors master the skills needed for effective communication and to teach them how to promote these techniques among their employees.

OVERVIEW:

  • Aimed at supervisors who need to communicate with a variety of people every day.
  • Discusses the importance of being able to communicate effectively, not only to you personally, but also to your employees and your company.
  • Covers the following topics:
    • The methods by which communication happens
    • Key points to being a more effective speaker and writer
    • Key points to being a more effective and active listener and reader
    • The importance of making a connection in communication
    • The importance of body language
    • Some ways to deal with disagreements and anger

By completing this course, you will learn:

  • The definition of communication
  • The importance of effective communication
  • Methods of communication
  • Keys to being an effective speaker and writer
  • Keys to being an effective and active listener and reader
  • The importance of making a connection
  • The importance of understanding body language
  • Methods for dealing with disagreements and anger
  • What to do when communication is ineffective
  • How communication can improve leadership


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