I enrolled a student, but it was for the wrong course, how do I un-enroll them or get my points back?

Return to Frequently Asked Questions

If the student has not started the class, and the class has not expired, you can unenroll the student. From the Dashboard, click on the "My Enrollments" link found under the Interactive Training section. When this page opens, click on the course title you wish to un-enroll the student. You will see a button named "Unenroll Students". Click on this button, check the box in front of the name of the student you wish to un-enroll and click continue. Confirm this is the student you wish to un-enroll and click "finished". You have now un-enrolled the student and your points will be added back to your total points available.

You will not be able to unenroll a student if they have started the class. If the student has started the class, you will need to re-enroll them into the correct class.