Return to Frequently Asked Questions
What
are the computer requirements for online training classes?
Computer Requirements
To ensure full course functionality, your computer will need to meet or
exceed the following requirements:
General
- Windows 8, Mac OS X 10.12
(Sierra) or higher
- Persistent, high-speed
internet connection with at least 1.5Mbps download speed
- Speakers or headphones
- Pop-up blockers must be
disabled
- JavaScript must be
enabled
- Cookies must be allowed
- Adobe Acrobat Reader 10
or higher
Web Browsers that
best support HTML5
- Windows: Internet
Explorer 11, Edge Chromium (latest version), Google Chrome (latest version),
Firefox (latest version)
- Mac & Mobile: Safari
(latest version), Google Chrome (latest version), Firefox (latest version)
Email Spam Blockers
The Training Portal generates a number of emails to communicate course
enrollment and forgotten password requests.
If you do not receive an email, it is possible that your email provider has
blocked the email as spam. Many email programs provide a "safe sender
list". Email addresses on this list will not be considered to be spam.
Add kol@jjkeller.com,
fleetmentor@jjkeller.com
or trainingonlinesupport@jjkeller.com
to this list to ensure that email from the training portal arrive in your
inbox, not your junk mail.