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Business Etiquette

IMPORTANT! This course has been marked as obsolete, and is no longer available for student enrollments. Any current enrollments can still complete the course.

Per Seat Cost: 30 Points

Material Code: 25836





Business Etiquette

Course Length: 40 minutes

This course explains the fundamental principles of business etiquette in simple, understandable terms. It includes pop quizzes, news clippings and a final quiz highlighting real-world issues that employees should learn to handle properly and effectively.

The topics covered in this training course include:

  • Overview of etiquette principles
  • Considerate workplace conduct
  • Dealing with diversity
  • People with disabilities
  • Phones and conferencing
  • E-mail, texting and instant messaging
  • Online networking
  • Professional appearance
  • Business attire
  • Business socializing and dining
  • Special considerations for international business


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