Entry-Level Driver Training: Basic Business Practices

Entry-Level Driver Training: Basic Business Practices

Course Length: 10 minutes

Intended Audience: Drivers who are applying for an initial commercial driver's license (CDL) or drivers upgrading their current CDL.

Course Disclaimer: This course can be used to help satisfy the theory instruction portion of the entry-level driver training (ELDT) requirements that went into effect on February 7, 2022. To satisfy the theory instruction requirements, this course must be assigned and administered by a school or other entity listed on the Federal Motor Carrier Safety Administration's Training Provider Registry (TPR). To satisfy the complete ELDT training requirements, the school or entity conducting the training must provide the driver-trainee "behind-the-wheel" instruction in addition to theory instruction.

Regs Covered: N/A

Overview: A professional driver’s workplace is the nation’s highways and the facilities they travel to when picking up goods or making deliveries.

In this course we will touch on some basic business practices including cost and fuel management.

We’ll discuss the importance of maintaining a professional image and talk about the hiring process.

This training is designed to discuss the importance of maintaining a professional image and talk about the hiring process. These concepts can affect driver income and success.

Objectives

After completing this course, learners will be able to:

• Identify basic elements in the hiring process
• List ways you can maintain a professional appearance and attitude
• Discuss the difference between rolling costs and fixed costs
• Describe how driving habits can affect fuel management

Outline

The J. J. Keller Entry-Level Driver Training: Basic Business Practices online course covers the following topics:

Introduction

• Introduction
• What You'll Learn

Employers

• What Do Employers Look For?
• General Qualifications
• Company Policy
• Opportunities for Advancement
• Applying for a Job
• Application Requirements
• Investigations and Inquiries

Job Interview

• Driver Qualification File
• Testing
• Road Test
• Written Exam
• Physical Exam
• Pre-Employment Drug Test

Trucking Industry Image

• Poor Image
• Contact with the Public
• Rules of the Road
• Appearance

Customer Relations

• Personal Contact
• Punctuality
• Courtesy
• Knowledge
• Respect
• Angry Customers

Operating Costs

• Costs
• Types of Costs
• Fixed Costs
• Fuel Management

Conclusion

• Summary

Copyright Date: 2022 (Rev. 4/23)

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