Entry-Level Driver Training (Passenger Endorsement): ADA Compliance

Entry-Level Driver Training (Passenger Endorsement): ADA Compliance

Course Length: 22 minutes

Intended Audience: Drivers who are applying for an initial commercial driver's license (CDL) or drivers upgrading their current CDL.

Overview: Federal law and United States Department of Transportation (DOT) regulations require transportation providers, including most bus operators, to give persons with disabilities the same access to transportation services as everyone else. This means you must know how to comply with those laws and regulations to ensure that you do not discriminate against passengers with disabilities or special needs.

More than 50 million people in the United States have disabilities.

Entry-Level Driver Training (Passenger Endorsement): ADA Compliance is designed to help you learn about your obligations under the Americans with Disabilities Act (ADA) and how to ensure all persons have the same opportunity for safe transportation.

Objectives:

After completing this course, learners will be able to:

• Discuss what the Americans with Disabilities Act is and why it's important
• Recognize the proper procedures for engaging persons with disabilities or special needs
• Explain the permitted use of service animals
• Describe how to operate lifts and other types of accessibility equipment
• Describe how to secure wheelchairs and other mobility devices

Outline

The J. J. Keller Entry-Level Driver Training (Passenger Endorsement): ADA Compliance covers the following topics:

Introduction

• Introduction
• What You'll Learn

The Americans with Disabilities Act (ADA)

• The Americans with Disabilities Act (ADA)

Treating ALL Customers with Respect

• Treating ALL Customers with Respect
• Passengers with Visual Impairment
• Passengers Who are Deaf or Hard of Hearing
• Passengers with Cognitive Impairments
• Passengers Who Use Service Animals
• Passengers Who Use Other Mobility Aids

Using a Wheelchair Lift

• Using a Wheelchair Lift

Wheelchair Securement

• Wheelchair Securement
• Securing the Wheelchair Separately
• Securing an Occupied Wheelchair

Stops

• Stops

Conclusion

• Summary

Regulations Covered:

• 49 CFR Part 380 Appendix B - CDL Training Curriculum

Copyright Date: 2022

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