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Conducting Effective Investigations

Per Seat Cost: 30 Points

Material Code: 25646


Conducting Effective Investigations

Course Length: 40 minutes

This 40-minute training course explains the basics of planning and conducting internal investigations in simple, understandable terms. It includes interactive pop quizzes, news clippings and a final quiz highlighting the issues that supervisors and managers may encounter.

Topics covered by this course include:

  • Why are investigations important?
  • When must we investigate?
  • Choosing an investigator
  • Developing a plan
  • Implementing the plan
  • Interview preliminaries
  • Preparing for witness interviews
  • Conducting the interviews
  • Interviewing techniques
  • Interviews of complainant and accused
  • Interview notes
  • The final investigative report
  • Remedial action


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